Privacy Policy

Effective Date: January 2025

Company: Scrumly Inc. (“Shopra,” “we,” “us,” or “our”)

This Privacy Policy explains how we collect, use, and protect information when you use Shopra’s Services.

Information We Collect

Information You Provide

• Account details (name, email, company, job title)
  
• Login credentials
  
• Customer Data integrated from systems you connect (VIP, retailer portals, ERP, Amazon Vendor Central, Shopify, etc.)
  
• Support requests or communications
  

Automatically Collected Information

• Usage logs
  
• Device information
  
• IP addresses
  
• Browser type
  
• Pages accessed
  
• Cookies and tracking data
  

Third-Party Data Sources

If you connect external systems, we may ingest:

• Sales data
  
• Inventory / stock level data
  
• Distributor orders
  
• Retailer scan data
  
• API-based integrations (VIP, Crisp, Amazon, etc.)
  

We only access data you explicitly authorize.

How We Use Information

We use information to:

• Provide, operate, and improve the Services
  
• Generate dashboards, insights, alerts, and reporting
  
• Authenticate users
  
• Personalize your experience
  
• Analyze usage
  
• Ensure platform security
  
• Comply with legal obligations
  

We do not sell personal data.

How We Share Information

We may share information with:

• Service providers who support our operations (cloud hosting, analytics, email tools)
  
• Third-party platforms you connect
  
• Legal authorities when required by law
  

We do not share Customer Data with third parties for advertising or marketing purposes.

Data Retention

We retain Customer Data as long as your account is active.

Upon termination, we may keep backups for a reasonable period unless you request deletion.

Security

We use administrative, technical, and physical safeguards to protect information, including encryption and access controls.

No system is completely secure, but we take reasonable measures to safeguard your data.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
  
• Correct inaccurate data
  
• Request deletion
  
• Request export of your data
  
• Restrict processing
  

To make a request, email support@shopra.ai.

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International Data Transfers

We may transfer data to the United States or other jurisdictions where our infrastructure is hosted.

We use standard contractual clauses or similar safeguards where required.

Children’s Privacy

The Services are not intended for individuals under 16.

We do not knowingly collect information from children.

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Changes to This Policy

We may update this Privacy Policy from time to time.

Changes are effective when posted.

Your continued use of the Services indicates acceptance of the revised policy.

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Contact

Scrumly Inc.

651 North Broad Street

Middletown, DE 19709

Email: privacy@shopra.ai